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Privacy Policy

Effective: May 6, 2026 · Last updated: May 6, 2026

This Privacy Policy explains what data Omoggle Game ("Omoggle", "we", "our", "us") collects when you use omogglegame.com (the "Service"), why we collect it, who we share it with, and the choices you have. It applies to all users, including paid customers.

1. Summary in plain English

• Camera frames stay on your device. The PSL scan runs entirely in your browser. We never upload, store or transmit raw video to our servers.
• Live matches are peer-to-peer. Your video is sent directly to your matched opponent over WebRTC. We never receive a copy.
• What we keep is minimal: ELO history, match outcomes, anonymous analytics events, and — if you upgrade — the email Creem associates with your purchase.
• We do not sell personal data. Ever.

2. Data we collect

2.1 You provide directly

• Display name & preferences stored locally in your browser (localStorage). Optional.
• Email address when you make a purchase, contact support, or claim a Pro unlock.
• Support correspondence if you email us.

2.2 Collected automatically

• Match metadata — anonymous IDs assigned per session, queue start/end timestamps, match outcomes (win/loss/forfeit), audience vote splits, ELO deltas. Used for matchmaking, leaderboard and abuse detection.
• Device & usage analytics — page views, button clicks, viewport size, referrer, approximate region (from IP geolocation), browser type. Collected via Google Analytics 4 (gtag) with anonymized IP.
• Technical logs — request timestamps, error messages, signaling-server connection events. Retained up to 30 days for security and debugging.

2.3 Camera & microphone

When you start a camera check or PSL scan we request camera access via your browser's standard prompt. Frames are processed by the open-source MediaPipe FaceMesh model running locally inside your browser. Camera frames are never uploaded to our servers. During a live 1v1 match, your camera stream is relayed peer-to-peer (WebRTC) directly to your opponent — we operate only the WebSocket signaling channel that helps you find each other; we do not see, decode or store the media.

3. Payment data

Payments are processed by our partner Creem, which acts as the merchant of record. Card details are entered on Creem's checkout page and never reach our infrastructure. Creem shares with us a redacted purchase record (order ID, customer ID, email, product, amount, country) so we can grant you Pro access and provide receipts. Creem's own privacy policy applies to data they hold and is available at creem.io/privacy.

4. How we use data

• Operating the Service (matchmaking, ELO, leaderboard, voting).
• Securing the Service (fraud, abuse, vote manipulation, bot detection).
• Providing customer support.
• Processing purchases and refunds (with Creem).
• Improving the product (aggregated, anonymized analytics).
• Complying with legal obligations and enforcing our Terms.

5. Legal bases (GDPR / UK GDPR)

We process personal data on the following bases: contract (to provide the Service you requested), legitimate interests (security, fraud prevention, aggregate analytics), consent (where required for analytics or optional features) and legal obligation (tax, accounting, lawful requests).

6. Sharing

We share personal data only with:

• Creem (payment processor / MoR) — for purchases & refunds.
• Cloudflare — hosting, CDN, DDoS protection.
• Google Analytics — anonymous usage analytics.
• Adsterra — display advertising (free tier of the Service only). May set its own cookies in accordance with its privacy policy.
• Law enforcement — only when required by valid legal process.

We do not sell personal data to third parties.

7. International transfers

Our service providers may process data outside your country of residence (typically in the EU or US). Where required, we rely on European Commission Standard Contractual Clauses or equivalent mechanisms to safeguard transfers.

8. Retention

• Match metadata & ELO history: up to 24 months from last activity.
• Purchase records: at least 7 years (tax and accounting law).
• Support emails: up to 24 months from last reply.
• Analytics events: up to 14 months (Google Analytics retention).
• Server logs: up to 30 days.

9. Your rights

Subject to local law (including GDPR/UK GDPR/CCPA), you have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Delete your data ("right to be forgotten");
• Restrict or object to certain processing;
• Receive your data in a portable format;
• Withdraw consent for analytics & advertising;
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email [email protected]. We respond within 30 days.

10. Cookies & local storage

We use a small number of cookies and localStorage entries:

• omeggle_age_ok — remembers your 18+ acknowledgment for the session.
• omeggle_profile_v1 — your local PSL/ELO profile (so it persists between visits).
• omeggle_pro_unlock — set after a successful purchase, locally, to recognize Pro access.
• Google Analytics cookies (_ga, _ga_…).
• Adsterra cookies on free pages (display advertising).

You can clear cookies and localStorage from your browser at any time.

11. Children

The Service is for users 18+. We do not knowingly collect personal data from anyone under 18. If you believe a minor has used the Service, contact [email protected] and we will delete the data and ban the account.

12. Changes

We may update this policy from time to time. The "Last updated" date will reflect the change. Material changes will be announced on the website.

13. Contact

Privacy controller: Omoggle Game team. For privacy questions, contact [email protected].